Buzzy Skincare Line Summer Fridays Has Thrived During COVID—This Marketing Pivot Was Key
Co-founder Lauren Gores Ireland gives us the inside scoop.
“We truly just started, and never really looked back.”
—Lauren Gores Ireland, Co-Founder of Summer Fridays
Just because a market is saturated doesn’t mean you shouldn’t try to disrupt it. Let’s take the beauty industry for example. It’s a $532 billion market, which might seem too daunting to even attempt breaking into, but here’s the kicker: women are leading the way!
When it comes to gender equality at the highest level, the beauty industry comes out on top. In fact, it officially outranks every other profession in terms of the highest percentage of women seen on the board and in executive positions.
Unfortunately, that number is still only 29%, so clearly, we still have a long way to go. But the good news is that women aren’t waiting for the doors to open; they’re carving out their own niche and taking a slice of that billion-dollar pie for themselves.
Lauren Gores Ireland is one of them. The co-founder of the buzzy skincare brand Summer Fridays broke the influencer mold and turned her online community into brand ambassadors. But it’s the brand’s unique marketing initiatives during COVID that has really set them apart from their competitors.
Knowing that people would be stuck at home for summer Fridays this year, Lauren and her co-founder Marianne Hewitt decided to put the summer back into summer Fridays with comfort house calls.
We’re talking a cake collaboration with Sweet Laurel Bakery inspired by their Jet Lag face mask; a Craig’s Vegan Jet Lag-inspired ice cream called Vanilla Cloud, which comes with a mini mask; and a co-branded limited edition collage kit and photo filter with Tezza Barton. So smart!
At our recent Small Business Summit, Dell Technologies brought the co-founder of Summer Fridays and the founder and CEO of Create & Cultivate, Jaclyn Johnson, together for a conversation on how the beloved skincare brand has pivoted its marketing strategy due to COVID, why networking has been key to their wild success, and what the power of social media marketing can really do.
In fact, thanks to DWEN (Dell Women’s Entrepreneur Network), Dell is enabling women entrepreneurs across the globe to succeed by helping them navigate business challenges. DWEN has a proven ability to facilitate meaningful connections and bridge access to fellow entrepreneurs and advisors, technology, new markets, and resources needed to scale.
If you missed the conversation at our Small Business Summit, you’re in luck. Below, we’ve compiled all the most memorable quotes from the session. So, get out your notebooks because class is now in session!
On launching the business right away…
“We had the idea and, quite literally, that afternoon we were already taking steps toward creating a business.”
“We truly just started, and never really looked back.”
On tapping into your immediate network…
“Once you have an idea and you start asking people, even within your friends-and-family circle, a lot of times, they know someone who knows someone who can connect you, whether that’s to a lab or a manufacturing facility.”
On knowing when it’s time to bring on a team…
“You get to a point where you realize you can’t do everything.”
“Once you’re with a retailer like Sephora, you can’t operate without a proper team behind you.”
On seeking out mentorship opportunities…
“I know that we would not be where we are today without the mentors who really helped guide us.”
“Jen Atkin of OUAI was significant for us. She’s the one that introduced us to Sephora. She guided us when we had big questions.”
“Jamie Kern Lima of IT Cosmetics very kindly sat down with us for hours one day and just gave us so much information and advice, which was so incredible.”
On investing in your own business…
“Before you’re making money, you have to put money into the business.”
On the power of social media marketing…
“It’s remarkable what you can do in the beginning, without a ton of money, on a channel like Instagram.”
“Trying to reach out to the networks that you have, doing gifting, sending things out to people, and investing in getting that product out to people is really helpful.”
“Now that we have grown, whether they’re our close friends or someone that we don’t know, we do pay influencers, and that is now part of our strategy.”
“What Instagram is best for is getting out the message so people can see it and it makes them want it.”
On networking with other brands…
“Reaching out to other brands that feel native to your brand is a really great way to grow.”
Learn more about Dell's Women's Entrepreneur Network (DWEN) at DWEN.com.
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5 Tips for Finding a Great Career Mentor
You should know what you want before diving in, so that your communication is stronger and your confidence is higher.
When I was in college, there was a lot of talk about finding a mentor who could guide you through tough career decisions. And to be completely honest, I was a tad skeptical. Why would someone willingly help me? Shouldn’t I hustle to succeed all on my own?
Now that I’m securely on my own career path, I’m beginning to see the benefit of having a go-to gal (or guy) to answer questions I can’t ask my boss, celebrate the wins, and mutually support each other in exciting ways. It’s never too late to find a career mentor and lucky for you, we’re partnering with Bumble Bizz to share five tips on how to find an effective mentor. And once that hard part is over, we’ll cover how to make the most of your relationship.
Dive in below and get two free coins to enhance your experience on the Bumble Bizz app by downloading them here (new users only!).
Tip #1: Identify What You Want + Need
It’s important to start by thinking about the type of person with whom that you want to connect. Try answering these questions:
What industry? Or industries?
What job title? Or what career path?
What information are you hoping to gather?
Why is this career mentor important to you?
Your answers to these questions will help you find clarity, which is important when finding a mentor. You should know what you want before diving in, so that your communication is stronger and your confidence is higher.
Tip #2: Matching Made Easy
Now for the fun part. Finding your mentor! This is much easier than you could imagine, especially now that social media is breaking ground in exciting ways. There are two ways that you should approach this step of the process:
Ask those personal connections. Text, email, and call family and friends, letting them know what you’re looking for (thanks for Tip #1, you’ll be squared away here). If someone can make a personal introduction for you, amazing. You can also try searching on LinkedIn, but keep in mind that an expensive premium account will only let you get super specific with your search. And that’s exactly why I recommend Bumble Bizz instead.
Go digital. Bumble Bizz connects professionals who are actively looking to share and learn from each other. They believe that networking shouldn’t feel so hard or, worse, uncomfortable. What does that mean? You can make life-changing connections at your own pace and on your own terms. Bumble isn’t just about dating anymore, it’s helping you cultivate the career of your dreams.
After you’ve downloaded the Bumble app, you start by crafting a headline, which is essentially an elevator pitch. Focus on what you do, what you’re good at, and what you’re looking for. For example, mine might be “Partnerships Associate looking to expand her passion for writing and developing brand narratives.” This headline will be what first catches someone’s eye, in addition to the photo that you choose. Speaking of which, your photo should be the perfect combination of LinkedIn professional and casual. Headshots are great, but don’t feel inclined to select something that’s not reflective of your true personality.
Another great part of Bumble Bizz? The Profile Prompts. You can answers questions like “The career person I admire the most is,” “Where do you want to see your career 5 years from now,” “My work mantra is...” and more. These will serves as great ice breakers when first starting a conversation with someone new.
“Another great part of Bumble Bizz? The Profile Prompts. You can answers questions like “The career person I admire the most is,” “Where do you want to see your career 5 years from now,” “My work mantra is...” and more. These will serves as great ice breakers when first starting a conversation with someone new. ”
Tip #3: Lean In
Don’t be afraid to reach out first, especially on Bumble Bizz. You’ll want to express what excites you about a person’s professional experience and what you’re looking to connect about. You can follow this simple template for sending that first message:
Hi [First Name],
I’d love to connect with you about [insert interest]! I’m also [mutual ground], so I know that we could both benefit from joining our networks.
Here’s what that looks like in real life:
Hi Chelsea,
I’d love to connect with you about your experience as an Editorial Director! I’m also passionate about writing and have worked in editorial for several years, so I know that we could both benefit from joining our networks.
Then, you’re off! Ask for their email address when the timing feels right so you can easily transition from the app and into “real life.” Emailing will allow you to schedule a time to chat on the phone or in person.
Tip #4: Schedule Monthly or Quarterly Check-Ins
After you’ve had your first conversation, whether that’s over the phone or in person, and you’ve determined that this is someone you’d like to lean on in the future, schedule monthly or quarterly check-ins. Be courteous of the other person’s schedule, and ask them what structure is mutually ideal. Having a recurring call or in-person coffee means that you can save any big discussions—like career transitions, negotiating contracts, etc.—for when you have their undivided attention. You can, of course, talk to them in the meantime, just don’t be messaging them every single day.
Tip #5: Keep Them Updated on Your Wins
Talking about your accomplishments might seem awkward. But it shouldn’t be. It’s not bragging to share your wins (both big and small) with your network! When you get a raise, promotion, secure a new client, or anything that makes you feel successful, share that with your career mentor. They’ll celebrate with you, keep it in mind, and help you get to the next step when you’re ready for it.
What are your best tips for finding a career mentor? Share in the comments below!
This post is sponsored by Bumble Bizz.
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Ask the CEO: Would You Pay an Executive Coach?
Where do you spend the money when you're struggling?
Daina Trout, CEO and co-founder of Health-Ade Kombucha, AKA the fastest growing kombucha company in the United States, spends her free (ahem, what?) time mentoring younger entrepreneurs. She says it’s an important part of the process that she didn’t have when starting her company in 2012.
Trout explains that often, after speaking with younger entrepreneurs, she'll “discover that they’re trying to have their cake and eat it too. The whole thing about being a successful entrepreneur is that there is some major risk you have to take. That’s the price of the game. Whether it’s a financial or personal risk, whatever it is, you’re taking a risk. I don’t think you’ll meet any successful entrepreneur who didn’t have the moment where they thought, ‘Oh shit, everybody is telling me this is stupid, I’m the only one who thinks this way. I have to quit my job. I have no money.’ Everybody has those stories. So when I talk to the entrepreneurs who are trying to mitigate that risk by keeping their job and their apartments, I tell them, ‘We had to live out of our car, what do you think this is?’”
Not for the faint-hearted, that’s for sure. “When they talk to me like that, I say, ‘OK, you’re not ready to start a business. Give up your apartment for four years. You can’t live the life you have from a corporate, steady and sturdy job, and also start a business. That’s the whole point.”
"You can’t live the life you have from a corporate, steady and sturdy job, and also start a business."
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You can however, make an investment in people who can help you. Early on Trout made the decision to pay an executive coach to guide her. She says the first two years felt like, “physical labor against all odds." She also felt incredibly alone. "I never knew what the next step was. I didn’t reach out to anyone because I didn't know who to reach out to.”
But in 2014, when the company got its first investment, Trout shares that they took $15,000 to invest in leadership. There was an understanding she explains, that “If we expected to build this into a billion dollar brand and have hundreds of employees we were going to have to get way better at managing people. We were complete cowboys. So I said, ‘We can each have 5,000 dollars, do what you want with it, but it has to somehow build your leadership.’ I put together a coaching program and I’m with that coach still to this day and talk to her every two weeks. I don’t think I would be where I am today without her.”
Health-Ade now has 100 employees. “Meeting those 100 employees is a personal milestone. It’s one thing to lead five people, 25 and then 50, but 100 feels different and I’m being forced to tap into a stronger version of myself every year. This year especially.”
Of her coach, Trout says, “She hasn’t ‘taught’ me anything. That’s the thing. She's kind of like a really good therapist. She’s an independent sounding board. By the time you have investment you usually have a Board of Directors, but you can’t share every little thing with them. Also, I don't know if this is a gender thing, but most women I know have to get to their answer. That requires talking it out. And it’s usually right, but you have to get there. So having a coach is awesome. She knows everything that’s happening. She knows about my board members and who my employees are. We’ve talked every two weeks for three years. In that hour that I spend with her I’ll come out with a strong action plan to avoid problems I see coming.”
You don't have to pay to play. There are free mentors out there she shares (like at Create & Cultivate Seattle-- tix on sale NOW!). “My experience has been that when you ask somebody for help, they almost always say they have time.” Noting that there has only been one instance when someone said no. “You get on the phone, talk to people, they’ll answer all of your questions. They’ll share models, structure, the mistakes they’ve made, they’re happy to talk about it.”
She’s self-reflective on this point. “I probably didn’t have to go through those first two years alone. I would recommend finding people who you think did it right and would define as successful, email them. It’s not that hard to find anybody. Just write info@company and say, ‘I’m trying to get some time on the books with blank,’ it will almost always find the CEO, unless it’s Oprah. That might be hard.” However she laughs, “I haven’t tried.”
She explains that she made a pact with herself, that if she ever got past that stage, “the worst one to be in,” she admits, that she would go back and help fledgling entrepreneurs. “I really try to offer myself as a mentor to women in the first two years who need a little push. The people who really have it in them, they really only need a little push.”
Would you pay a coach? Chime in below.
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How to Build the Ultimate Support Network
It's 2017. Where's your support squad?
C&C is all about hugs, not mean mugs. And if you want to build out your support squad in 2017, we tapped major marketing boss and founder of BuzzMG Tina Wells to give us insight on how to do so.
JOIN LOCAL SOCIAL CLUBS
It’s important to build your personal network, and joining social clubs is a great way. Not only will you be exposed to great events, you’ll also meet potential clients, employees, and friends. Check out clubs like the Union League for “Young Friends” memberships, as well as the Young Friends clubs at your local museums, orchestra, and ballet.
JOIN ASSOCIATIONS
If you’re a female entrepreneur, look into local chapters of the National Association of Women Business Owners. If you are starting a plumbing company, check out the local chapter of a national plumbers association. You’d be surprised how many fields have associations. You can receive great product discounts, invitations to great conferences, and a network of peers. Entrepreneurship can be lonely, so cultivating a group of peers is important. And of course, there is the newly formed Young Entrepreneur Council (I’m a board member!).
CREATE A SMALL GROUP OF 5 LIKE-MINDED ENTREPRENEURS
You may have already heard of these “mastermind” groups. But what do you call a group for those who haven’t yet mastered something? Call it whatever you like, but build one – quickly. Make sure that the four other people you engage don’t have competing businesses, and think of ways you can help each other. I know of groups that meet monthly and each member has to come to the meeting with at least one lead for another member of the group. Also, be mindful of time. You’re all very busy entrepreneurs, so don’t schedule more than 60 to 90 minutes once each month.
HOST A DINNER/HAPPY HOUR EACH MONTH & INVITE NEW PEOPLE
Consider this your start-up marketing expense! Host an event for a select group of people you want to get to know. Be strategic in your invitations, and make sure you personally meet and greet each person who’s on your list. Allow each person to bring a guest if it’s a happy hour. If you’re hosting a dinner, it’s OK to extend the invitation just to that person. Also, make sure that the people you’re inviting can benefit from getting to know your other guests, not just you! I love to cook and entertain people in my home, so I usually host dinner parties once a month. At this point in my career, my parties are more about hanging out with my friends and mutual support. But they’re always fun! So don’t make it all about business!
DON'T MAKE WITHDRAWALS WHERE YOU HAVEN'T MADE DEPOSITS
It’s really unfair to email people asking them to mentor you when you have nothing to offer them. I know it sounds harsh, but it’s true! I get hundreds of requests for mentorship each year, and the ones I normally respond to (outside of the tip sheet I give to everyone) are the people who say, “can I take you to coffee?” The reason is, that small gesture shows that the person believes in a mutually beneficial relationship.
"Marketing #Protip: Don't make withdrawals where you haven't made deposits."
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I have a good friend who built his entire business off of taking people for lunch – even when he barely had the money to do so. And he was able to convince some pretty important people to have lunch with him and eventually fund his business. If you ask him his secret to success, he’ll tell you it was simply asking people to lunch.
GIVE BACK
My most important contacts professionally have been a result of my philanthropic work. I tend to join the marketing committees of non-profits I work with, and meet other people and collaborate on ideas. They get to see my skills firsthand and evaluate me as a colleague. You shouldn’t join an organization you’re not passionate about just to meet people, because that will backfire. But if you have an opportunity to partner your skills with a deserving organization, generating new business will be a nice result.
PARTICIPATE IN CONFERENCES & PANELS
I really like to spend time working – whether it’s at home or in the office. And while I love to travel, I don’t like being away from the office during the week. But I will make the exception for the right speaking engagement. Panels have been a great way for me to make new friends and expand my professional network. I’ve met some of my best friends on panels, and it makes sense. The best organizers work to place people with synergies on panels together. If you can have an hour conversation together on a stage, you probably will want to spend more time getting to know those people.
Tina Wells, founder and CEO of BuzzMG, earned her B.A. in Communication Arts graduating with honors from Hood College in 2002. Currently a Wharton School of Business student for marketing management, Tina continues to create innovative marketing strategies for numerous clients within the beauty, entertainment, fashion, financial, and lifestyle sectors. Tina has worked with clients including: Dell, Girl Scouts of the USA, Maidenform, SonyBMG, PBS, P+G, Sesame Workshop, and American Eagle Outfitters.