We’ve been spending a lot of time at Create & Cultivate HQ discussing how we can best show up for and support our community during this uncertain time. Community is at our core, and connecting with others through one-of-a-kind experiences is what we love to do. While the world has changed, our mission has not. We’re committed to helping women create and cultivate the career of their dreams, which is why we’re proud to announce our new Ask an Expert series. We’re hosting live discussions with experts, mentors, and influencers daily at 9 am, 12 pm, and 3 pm PST on Instagram Live to cure your craving for community and bring you the expert advice you’ve come to know and love from C&C. Follow Create & Cultivate on Instagram, check out our Ask an Expert highlight reel for the latest schedule, and hit the countdown to get a reminder so you don’t miss out!

There is a huge opportunity for entrepreneurs and small business owners to show up, share their message, and be a source of positivity right now. With the COVID-19 crisis impacting communities, businesses, and people across the country and the world, there’s a great need for positive news. So, how do you make your message really matter in a time that feels so dark to fill that void?

In this installment of our wildly popular Instagram Live series, Ask an Expert, we tapped Heather DeSantis, a media expert and the CEO of Publicity for Good, to answer all your burning publicity questions in the wake of the coronavirus crisis. Read on for DeSantis’ tried-and-true R.I.C.H. formula for getting buzz-worthy press and creating content that resonates right now, and be sure to tune into our next Ask an Expert conversation on Instagram Live.

R: Reflect on who you are as an entrepreneur and a person.

“Ask yourself, Who are you as an entrepreneur? What key things have you gone through to become the entrepreneur you are today? What things have you gone through that you can share? What can you teach to others? How can you be of service? Use these answers to make a list of the core topics that you want to talk about in the media.”

I: Investigate.

“Figure out how to bridge the gap between what you want to talk about and what’s going on in the world right now to make your pitch relevant to the media.

Step 1: Go to Google and type in a topic that’s relevant to your business; a topic that you’re an expert in.

Step 2: Go through the results in the “News” section. Sift through the first three pages of results for inspiration on how to pitch yourself to media outlets.

Step 3: Search for your competitors via Google to see where they’ve been featured and start reaching out to those media outlets to get featured by those publications, networks, etc.

As a business owner, it’s really important to make your message relevant to what’s going on in the world. Search what’s trending in the media so that your content solves a problem and serves what people are interested in today.”

C: Connect with the media.

“First and foremost, post on your own social media channels. Go to your Facebook, Instagram, and Twitter and create a call to action post to let people know you want to get your message out there.

Then, authentically connect with members of the media before you pitch them. Engage with their content and create relationships and friendships with them. When you do reach out to them with a pitch, be sure to follow up three days later. Ask them how you can help and always come from a place of service.

If you want to pitch local/regional press, start watching the morning news to see what the flow of the show is, and then call the morning producer. You can go to Google and type in “news tips” to search for the direct email address of the producer and reach out.”

H: Help & hunt.

“Help. It’s all about service. You’re filling the need of the media, so come from a place of service. The media needs content to inspire people to keep them motivated and learn how to adjust during these times. Ask, What are you working on and how can I help?

Hunt. Show up every day and pitch yourself to the media.”

About the Expert: Heather DeSantis is the SHE-O of Publicity For Good and a Forbes 30 Under 30 nominee. Heather is the leading female millennial publicist of her generation with a fresh take on life which translates to a disruptive approach to PR, as evident with her choosing to run her agency nomadically from an Airstream. Together with her fiancé, she goes around the U.S. spreading the word about the unique way and mechanism PFG does PR.